Customer Support
Customer Support for Home Buyers and Builders
Donald A. Gardner Architects Customer Sales & Service
Our Commitment
The Donald A. Gardner Architects Customer Sales & Support (CSS) Team is the most professional, knowledgeable, courteous and caring service team in the industry. As a team, we provide our consumer customers with all the choices and information they need to select the house plan design of their dreams. We provide our builder customers with accurate, thorough, informative and expedient service when ordering house plans. We strive to exceed our customers' expectations in all we do. Individually, we seek to expand our industry and product knowledge and foster strong relationships with our customers and our teammates on a continuous basis.
Support Hours
8:00am - 4:00pm EST, Monday - Thursday
8:00am - 11:00pm EST, Friday
(800) 388-7580
Address
PO Box 907
Lyman, SC 29365
Striving for Excellence
The Customer Sales & Support team enjoys interacting with our customers each day, assisting with plan selection, offering valuable information and striving to make the plan ordering process as efficient as possible. Your satisfaction is our top priority! Our goal is to provide unmatched customer service, whether answering a question or completing an order. If you need more information on a plan, we'd be happy to help. If you don't find the plan you're looking for, give us a call and let us assist you in finding the perfect house plan to fit your needs. We're also available to provide information about other products and services, including Modifications, myDAG online membership, marketing products and our Builder Rewards Program - call us at 1-800-388-7580 for more details. We look forward to hearing from you!